City Council update regarding business grant support payments

Following receipt of applications for business grant support, Birmingham City Council wanted to update you on the situation and reassure you that payments are being processed as soon as possible.

Since the various tier and lockdown support grants were first announced by the Government, the City Council has received circa 11,000 applications from businesses across the city. Each of these applications is being crosschecked for eligibility against all the available support grants so businesses need only submit one form and the authority can process all grant payments for all grant schemes simultaneously.

Due to the large volume of applications, number of potential grants and evolving Government guidance, it is taking longer than anticipated to process payments.

An update from the City Council explains: “We appreciate the urgency for businesses in receiving the funding which is why we wanted to reassure you that we have employed additional resource to increase capacity amongst the team and, where possible, have asked staff to cancel leave in the run up to Christmas.

“If you have applied and received a confirmation email, please be reassured we are working to process your payment as soon as possible.

“We are working hard to support businesses and politely request you do not contact the team as this diverts time and resource from the payment process, which has so far paid out £4 million in the latest round of grants.

“We thank you for your patience and understanding at this difficult time.”